Our prices are guarantee of good hospitality, reliability and legality: our accommodation is licensed and registered, and regular tax receipt / invoice is released to our guests.
Prices include VAT and do not include city tourist tax, which is charged and paid at check-in, according to the updated amounts fixed by the Municipality of Bologna.
Minimum and special prices and discounts not granted during fair periods, or other important events, and national holidays.
All advance payments qualify as a non-refundable deposit.
When the reservation is confirmed, the customer has
explicitly accepted the following clauses:
NON REFUNDABLE RATE: 100% charge at the time of booking, no refund in case of cancellation at any time or no-show or in any other case.
STANDARD RATE: 100% charge at the end of the flexible period, non-refundable,
For stays longer than the period booked, payment in
advance for the extra days.
For stays without advance booking, total payment in advance on arrival.
No-show or departures earlier than expected do not entitle to any refund.
Our check-in rules:
- check-in time is from 15:00 to 22:00;
- this is a non-hotel accommodation, therefore no reception service is available, so guests are always requested to communicate in advance their scheduled time of arrival, possible changes and delays;
- following the latest Ministerial Decree with regard to emergency measures against Covid-19, the obligation of the Green Pass for entry into the accommodation facilities has been established: upon your arrival, you will therefore be asked to show your Green Pass in PDF format, the only format from where it will be possible to verify the actual validity to cover the entire duration of your stay. In case of no presentation of the Green Pass (in the requested format) or of its validity shorter than the period of stay booked, access to the facility will not be allowed and, consequently, the stay cannot be carried out and will be immediately canceled, remaining the customer responsible for all charges relating to the booking and the stay (e.g. deposits, prepayments, penalties ...), without the right to any type of refund, voucher or modification of the dates of stay, or any other action of recourse against of the facility, since the fulfillment of the Green Pass is entirely the responsibility of the user.
When the booking is confirmed, the above-mentioned terms and conditions are tacit agreed and accepted.